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Conflict Management Training

Conflict Management Onsite Training and Workshops

Leigh Ann RobertsConflict in the workplace can lead to turn-over, lost productivity, lost profits and dissatisfied clients. Helping managers, staff members and organization leaders learn how to manage conflict makes sound business sense. These workshops and trainings will help your organization learn to manage conflict productively and maintain a healthy work environment.

Smart Conflict Management:
The Cost of Conflict in the Workplace (90 minutes)

It is not a matter of IF conflict will happen in the workplace, it is just a matter of WHEN it happens. Progressive and successful organization leaders must have conflict management strategies that help minimize the cost of conflict within their company, community, nonprofit or other organization. Learn in detail how conflict impacts your organization's bottom line, receive a detailed summary of how your organization is currently approaching conflict and find out concrete tips and strategies for cutting these costs and increasing your organization's ability to reach and surpass its goals.

Submit an inquiry for Smart Conflict Management training »

Self as Mediator and Manager as Mediator
(8 hr or 12 hr)

Every organization needs members and leaders that possess conflict management and mediation skills. If your organization currently lacks such an individual or if you would like to be more of an asset to your organization, this training will equip you with conflict management skills for almost any organization culture. This training includes top notch conflict management and mediation materials and workbooks; as well as audio, video and experiential learning so that participants walk away with knowledge and skills they can use immediately and pass along to others in their workplace, organization, community and family life.

Submit an inquiry for Self as Mediator or Manager as Mediator training »

Conflict Training for Academic / Educational Settings and Community Groups

Educational, nonprofit and community organizations experience conflict in very unique ways. Leaders in these organizations must possess conflict management and negotiation skills to keep the organization on mission and achieving its goals. These workshops and trainings are designed to help educators, administrators, board members, volunteers and other organizational leaders understand the dynamics and impact of conflict and interpersonal relationships while creating a culture of productive conflict management.

Peer Mediation Programs for Students

Individuals learn conflict management styles at a very young age; not all of these styles are the most beneficial for that young person or for the learning environment. Preparing students of all ages - elementary, middle or high school - for the workforce or other endeavors means ensuring that they have adequate communication and conflict management and resolution skills. Investing in the young people in your organization not only helps our communities be more peaceful and safe, but also creates opportunities for more student leadership and development while promoting a more manageable education environment for your students.

Submit a Peer Mediation program or training inquiry »

Conflict Management for Educators
(90 min., 8 hr and 12 hr formats)

Parents, board members, and faculty educators and staff experience the tug of many different dynamics in their positions. Educators frequently deal with and navigate complex political, societal, legal and socio-economic issues and must possess excellent communication and conflict resolution skills. This training is designed specifically for educators and the relationships they face on a daily basis providing that professional with the strategies and understanding needed to not only practice good conflict resolution but to help others in their organization do the same.

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Conflict Transformation for Religious Organizations
(8 hr)

Conflict in churches and religious organizations are a universal phenomenon—wherever two or more are gathered, there can be conflict. There are, however, very difficult ramifications of conflict among members of a religious organization and these conflicts must be handled well. This training is to help leaders and members of religious organizations be a resource for their organization, congregation, community and members who are dealing with conflict as well as to manage internal conflict within the organization leadership and staff.

Submit a Conflict Transformation for Religious Organizations training inquiry »

Conflict Management Training and Workshops by Industry

The dynamics of conflict can often vary by industry. The recurring conflicts in the healthcare industry differ from those conflicts that surface again and again during construction projects. These trainings and workshops are designed to provide conflict management, negotiation and consensus building techniques and strategies for various industry professionals. Trainings are customized for the culture of each industry and organization.

  • Construction: Conflict Resolution and Partnering Facilitation for Construction Professionals and Companies
  • Healthcare: Conflict Management Training and Workshops for the Healthcare Industry
  • Family Owned Business: Conflict Management and Consensus Building Techniques for Family Owned Businesses
  • Manufacturing: Conflict Management and Consensus Building Techniques for Manufacturing Settings and Workplaces where there is both union and non-union workforces.
  • Nonprofit Organizations: Conflict Management and Consensus Building Techniques for Nonprofit Workplaces where there has been a merger or transition and where there is both paid and volunteer members of the organization's workforce.

These mediation and conflict management training workshops meet the requirements for many professional Continuing Education Requirements. (CEU's available for some courses.) Businesses and organizations receiving this training are more advanced in their corporate culture and better equipped to meet the issues they face on a daily, if not hourly, basis. Papa & Roberts can help your business create an environment where improved employee retention and productivity are evident, tensions are low and workplace conflict is resolved quickly or efficiently prevented before it starts. Conflict management training will quickly pay for itself and you cannot afford to miss this opportunity to invest in your organization. Contact Leigh Ann Roberts to find out more about the scheduling and pricing of these conflict management training opportunities for your organization.

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5500 Maryland Way, Suite 133
Brentwood, TN 37027
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Phone: 615-425-2268
Toll Free: 888-746-8097
Fax: 615-523-1327
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Groups We Serve With Our Legal and Mediation Services

Experienced Attorneys Working Hard for You
Benjamin Papa Attorney/Mediator
  • - Divorce and Child Custody
  • - Adoption
  • - Probate
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Leigh Ann Roberts Attorney/Mediator
  • - Business and Nonprofit Law
  • - Civil Mediation
  • - Conflict Management Services
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